"2016 represented an overall strong financial performance despite challenging trading conditions in the traditional UK merchanting market. These results demonstrate the resilience of the Group’s spread of businesses, with strong market positions and exposure to multiple geographies. While uncertainties remain about the UK economy, the recovery in the Irish and Netherlands markets is forecast to continue. The Group’s very cash generative operations and strong balance sheet leave it well positioned to invest in areas where we see good opportunities for growth." – Gavin Slark (7 March 2017)

Please find below a selection of frequently asked questions about Grafton shareholdings.

Q. Can I have dividends paid direct to my bank/building society account?

A. Yes dividends can be paid direct to your account while the tax voucher is sent to your registered address. A dividend mandate form will need to be completed. Dividend mandate forms are available from Capita Asset Services, Shareholder solutions (Ireland) at http://www.capitaassetservices.com/services/irish-shareholder-information.

Q. My dividend cheque is out-of-date. What do I do?

A. You should contact Capita Asset Services, Shareholder solutions (Ireland) on +353 1 553 0050.

Q. How do I buy/sell Grafton Units?

A. Grafton Units can be bought and sold by contacting a stockbroker.

Q. How do I inform you of my change of address?

A. Please download 'Change of Address' form from Capita's website at http://www.capitaassetservices.com/services/irish-shareholder-information quoting:

  • Your name and address as it is recorded on the Register of Shareholders;
  • Full details of both your old and new addresses;
  • Your investor code (which can be found on your share certificate or dividend counterfoil).
Q. Can I change my address online?

A. You can change your address online by visiting the Capita website at http://www.capitaassetservices.com/services/irish-shareholder-information and submitting your User ID and password.

Q. How do I check my shareholding in Grafton Group plc?

A. Shareholdings can be checked by contacting the Capita Shareholder Helpline on +353 1 553 0050 or by visiting the Capita website at http://www.capitaassetservices.com/services/irish-shareholder-information and submitting your User ID and password. 

Q. I have lost my share certificate. How do I arrange a duplicate?

A. Write to Capita Asset Services, Shareholder solutions (Ireland) to notify them that the share certificate(s) is/are missing. You should state:

  • You full name and address, as recorded on the Register of Shareholders;
  • If possible, the number(s) of the certificate(s) that is/are missing;
  • Your investor code (which can be found on your share certificate or dividend counterfoil).

Please visit the Capita website at http://www.capitaassetservices.com/services/irish-shareholder-information for further details.