Creating the culture for people to thrive inside and outside our business 

Creating the culture for people to thrive inside and outside our business 

Our people are key to our success as a business. We want to attract, nurture, and keep great people and that is why the people pillar of our sustainability strategy is so important. 

Our goals

Diversity, equity and Inclusion
Diversity, equity and Inclusion

Year-on-year increase in number of females 
in our business.

Top 100
Top 100

in FTSE 250 for Board Diversity by 2030.

Training and  development
Training and development

Reporting on hours of training and development across our businesses.

Sustainable living  and working
Sustainable living and working

100% of colleagues receive at least 1% above minimum wage by 2023.

Health and safety
Health and safety

25% reduction in total working days lost as a result of injury at work by 2025 vs 2018.

Community investment
Community investment

At least 1% of profit by 2025.

We believe there is nothing we do that is so urgent that we cannot do it safely. 

We believe there is nothing we do that is so urgent that we cannot do it safely. 

This belief is central to how we lead and integrate health, safety and wellbeing practices and initiatives.

We believe leadership of the health, safety and wellbeing agenda is most effective when it is integrated into routine business behaviours, and we continue to drive this approach supported by our integrated Safety, Health and Environment (SHE) support teams in each business. This federated approach has created autonomous local management teams who own their own health, safety and wellbeing agendas, with appropriate challenge and support at Group level.

We remain committed to doing everything we can to ensure that our colleagues, customers and business partners return home safe and well each day by regularly reviewing our health and safety management system against relevant industry standards, learning from benchmarking exercises within each sector and actively involving our colleagues in the process.

The role of leadership and colleague participation is fundamental to this commitment. All colleagues are encouraged to take an active part in helping us to maintain and develop their own health, safety and wellbeing at work by challenging anything they feel is conflicting with our over-arching beliefs and always raising any concerns and making suggestions. This is achieved through a combination of day-to-day management, focus groups, team meetings, our Notify safety management system, committee meetings and through the Group Risk Committee.

Support teams in each business integrate the health, safety and wellbeing planning into the business plan and ensure risk assessments reflect the reality of existing operations as well as new projects.

Each business is subject to regular health and safety audits including branch compliance checks by internal teams in the businesses, external enforcement officer inspections and higher level reviews by our own Group Internal Audit and Business Risk team, all of which support and drive a continual health, safety and wellbeing improvement plan.

People strategy in action

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